Maritza Ewing

When something bothers you about someone,¬† you want them to hear you.¬† To hear your opinion on it.¬† Start by saying to that person something positive about them,¬† such as¬† “Thank you for setting up the coffee machine or thank you for helping me with that information I needed¬† etc.¬† Focus on one of their strength before moving in to correct anything,¬† then use I statements,¬† not you statements,¬† such as you are lazy¬† or you are rude.¬† ¬†Start with I felt scolded or I felt sad because…,¬† this communication tool opens others to hearing our insight on something and avoids the person from feeling criticized.¬†¬†


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